iOS FAQs

iOS FAQ

This page is specifically for iOS users. For Android FAQ, go here.

How does the app work?

Walk the Distance reads your walking distance from the Apple Health app and updates your virtual position on the map of the Appalachian Trail. The Health App works like a pedometer- counting steps while the phone is in your pocket.

The app is working properly if "Walking and Running Distance" in the Health App matches the distance of "So Far Today" in Walk the Distance.

Health App

Walk the Distance

Why doesn't Walk the Distance record my walking?

  1. Make sure the app is "activated". Open the map you want to do and click the "Activate" button. Accept permissions to read from Apple Health

2. Check if you have distance recorded under "Walking + Running Distance" in the Health App.

Health App

2a. If you DO NOT have distance in the Health App, you probably need to give the Health App permission to listen to your motion from the device. Go to Settings -> Privacy -> Motion & Fitness and turn on the Health app.


2b. If you DO have distance in the Health App, verify that WalkTheDistance app has permission to read from the health app. First "activate" your walk if you have not done so, then open the health app, and go to Browse -> Activity -> Walking + Running Distance -> Data Sources & Access" then enable WalkTheDistance.


How do I sync my Fitbit?

Walk the Distance reads from the Health app. To sync Fitbit to Walk the Distance, you just need to sync Fitbit to the Health App. To do that, download the "Power Sync" app.

How do I sync my Garmin?

Walk the Distance reads from the Health app. To sync Garmin to Walk the Distance, you just need to connect the Garmin Connect app to sync with the Health App. Install and Login to Garmin Connect on your iPhone. You should be prompted to sync with Apple Health on first open. Check your current data sources in Health App. Open the health app, and go to Browse -> Activity -> Walking + Running Distance -> Data Sources & Access".


Warning: Due to a bug by the Garmin developers, you will get credit for more miles than you have actually completed. The reason is because when Garmin syncs to the Health App, it always adds that data with a timestamp of 10:59 pm, no matter what time the activity was recorded. (screenshot 2) This prevents the Health App from detecting and removing duplicate entries. For example - if you tracked distance while carrying your phone and Garmin at the same time, you would get double credit for those miles. The workaround is to not carry your phone or any other datasource while recording activity with Garmin.

screenshot 2

How do I manually add miles?

Walk the Distance reads from the Health App. To add miles, manually add data in the Health App. Open the health app, and go to Browse -> Activity -> Walking + Running Distance. Then click "Add Data" in the upper right. Note: Walk the Distance currently only syncs the current day, so add any missing miles to the current day in Health.

If all else fails...